Procurecon Marketing (past event)
02 - 04 June, 2014
Contact Us: 44(0)207 368 9465
Digital Asset Management, Marketing Category Management and Agency Integration
12:20 - 08:30 Maximising marketing efficiency by building strategic third party relationships and leading supplier relationship management programmes
• Progress is driven by two factors: the capability of the procurement team, and the readiness of the organisation to “move
beyond a pure cost” focus
• What does strategic mean? How to create a true partnership model rather than a service?
• How to truly collaborate to gain a global supply chain solution which achieves quality vs. cost return
• Best practice for ‘excellence in execution’
08:30 - 09:00 Registration and coffee
09:00 - 09:10 Chair’s opening remarks
09:10 - 09:40 CASE STUDY: The Coca-Cola structure and strategy within the marketing procurement function
• What is your internal structure within procurement and marketing?
• How are internal decisions made within your company on marketing spend?
• What tools and processes do you have in place at a global and local level?
• How does interaction and engagement takes place between the two functions?
• What systems and controls do you have in place for agency/supplier selection
• What methodology is used in selection by both functions?
09:40 - 10:00 Are CSR & compliance making promotional products more expensive?
• Placing CSR and compliance higher on the agenda versus producing promotional products and POS in low-cost countries- challenges and opportunities
• Best practice and real life examples of how to create value and keep costs down whilst meeting increased CSR and compliance targets
10:00 - 10:30 CASE STUDY: How Astrazeneca developed best practice in asset management and digital asset management to protect its brands
• How to build a business case for asset management?
• How to ensure the right assets and being used in the correct way – best practice to monitor repository and make sure that
• Case study of building up the client relationship, pitfalls faced and problems solved in the journey to asset management
• User adoption, global training for usage and maverick activity detection
• Outcomes, outcomes, outcomes
10:30 - 11:00 Morning coffee and networking
11:00 - 11:30 CASE STUDY: How to find the right talent to ensure marketing category management success
• Should you hire based on current skill-set or overall business acumen?
• Can you really find the right mix of creative and analytical thinking?
• Where and how should you look for your talent? Strategies to recruit marketers and train them to become procurement specialists
• Programmes for developing this talent to embed them in the company and retain them in this highly competitive space
Sini Ruhala
Regional Commodity Manager, Renault- Nissan Procurement Organization,Renault-Nissan
11:30 - 12:00 Maximising marketing efficiency by building strategic third party relationships and leading supplier relationship management programmes
• What does strategic mean? How to create a true partnership model rather than a service?
• How to truly collaborate to gain a global supply chain solution which achieves quality vs. cost return
• Best practice for ‘excellence in execution’
12:00 - 12:30 DRIVING MEASURABLE PERFOMANCE IMPROVEMENT THE WORLD OVER
• Client/Agency relationships are interdependent, and it is possible to determine good performance
•“One size fits all”? – Managing geographical, cultural, sector and relationship life stage variances
•How to apply these metrics to PBR models and how to drive the desired agency and client performance improvement
12:30 - 13:10 DRILL-DOWN ROUNDTABLES: Delve deep to source solutions
Sophia Battle Procurement Director Nike
Vladimir Komanicky Director, Global Category Leader, Creative Agencies GSK
Paul Galley Category Head, Marketing Services Tesco
Xavier Hesse Global Marketing Purchasing Director Electrolux
Nick Manning President, International Ebiquity
Tim Bajraktari Partner Beekman Associates,LLC
Bob Cauley Partner Beekman
Olivier Gauthier Partner and Head of Research RECMA
These informal subject-specific roundtables give you a unique opportunity to drill down into the details of an issue that is really important to you by probing the knowledge and expertise of industry market leaders. Each roundtable is limited to 10 people For maximum interaction and is designed for you to meet like-minded peers and source practical solutions collaboratively. An exceptional way to genuinely get to grips with your key challenges.
Roundtable 1: Ebiquity Invite-Only Industry Roundtable
(title & content to be confirmed)
Hosted by Nick Manning, President, International, Ebiquity
Roundtable 2 - How should procurement teams organise themselves for success and be measured, evaluated and incentivised?
Incentives for procurement practitioners generally occur when definitive cost savings can be realised. However, when marketing wants to be
measured on cost avoidance, value, or revenue generation, should
procurement be penalised for delivering a contract that is optimal to all
parties, but delivers zero savings off the previous year’s budget?
•How do you structure your marketing and marketing procurement teams?
•Where should marketing procurement sit within an organisation?
•Should it fall under marketing purview but has the potential to create conflicts of interest, or should be a definitive or even a dotted line between procurement and marketing. Which model is right? Which model is best?
•What are your current incentive structures and do they meet what stakeholders and finance are looking for?
•How do you prioritise areas of marketing investment?
•What procurement do and don’t do within their remit? Capabilities? What marketing activities are done by the marketers? Who is responsible for what?
•How do different organisations set
Sophia Battle, European Marketing Procurement Director, Nike
Roundtable 3 - Retailer’s session: How can procurement drive revenue opportunities within marketing spend?
•Examples of how procurement can drive revenue opportunities (impact top-line growth) as well as their usual job of impacting the bottom line
•How can you maximise value from manufacturers?
•How to improve tier 1 relationships with brands to maximise revenue by advertising in-store?
Hosted by Paul Galley, Category Head, Marketing Services,Tesco
Roundtable 4 - Best practices for sourcing social media
While social media may make up just 10% of a company’s marketing budget, many companies are expected to increase that by up to 40%. This roundtable session will share experiences of managing the social budget, including:
• Identifying suppliers in the social media space
• Determining if your agency of record the right solution, or if you need a dedicated social media agency
• How Facebook and other social media outlets stack up against each other to determine where to best spend your limited money
• Emerging social outlets that will yield ROI
• Key metrics for measuring a social media campaign, and determining if they’re actually the right metrics to use
Xavier Hesse, Global Marketing Sourcing Director, Electrolux
Roundtable 5 - Assessment and benchmark of YOUR media agency portfolio based on country qualitative evaluations
Media agency portfolio evaluation sits right at the heart of proving the ROI of your marketing spend. RECMA’s extensive (18 criteria) and deep Qualitative Evaluations (conducted in 50 countries) reveal the agencies’ strengths and weaknesses, and thanks to update produced three or four times a year, advertisers can monitor the evolution of their agencies’ performances and resources. But more importantly, an accurate and consistent assessment of their media agency portfolio is produced resulting in an overall quality rating, unique to each advertiser. And so, ratings can be compared against that of competitors or any other advertisers of reference.
During the session, open discussion will take you through RECMA’s 18 criteria and you’ll be able to evaluate several recent case studies that demonstrate the value and benefits of the research insights and perspectives. The round table will give you an opportunity to review the relative merits of this methodology, engage in a discussion with your peers around challenges in the evaluation of their media portfolio and pose questions to the round table host around your most pressing concerns.
At the end of the session, you will receive a complimentary, detailed evaluation of your media agency portfolio with overall conclusions.
Hosted by Olivier Gauthier, Partner and Head of Research, RECMA
Roundtable 6 - Agency remuneration: Assessment & benchmarking - getting it done right
Beekman Associates, the global leader in agency remuneration assessment and benchmarking, will lead a discussion on best practices in determining fair remuneration for your marketing agencies. This open discussion will include Beekman’s rigorous 6-step fact-based process and how to form a balance in agency remuneration from both the top down and bottom up. The round table includes a review of the challenges and opportunities to getting successful results and will introduce critical data collection and benchmarking tools.
Beekman’s founding partners, Tim Bajraktari and Bob Cauley will lead the discussion along with client-side procurement leaders who have developed successful internal procurement initiatives and achieved bottom line results through this process.
Bring your agency remuneration and contract questions, this is an open two-way discussion and we are here to help!
Hosted by Tim Bajraktari, Partner, Beekman Associates
Bob Cauley, Partner, Beekman Associates
Stream A
13:10 - 14:00 Negotiation strategies and tactics to gain leverage when using dominant suppliers such as market research companies•What strategies do you use to negotiate with a provider having a monopoly in the market?
•How or can you gain the upper hand?
•Are there impactful negotiation strategies that strengthen the deal for both parties?
•How do you work with these companies and do you ask for customised work? If so, what base is used for customised work?
•Top 3 practical strategies that have worked for you in the past
13:10 - 14:00 Lunch and networking and match-making meetings
Attendees are invited to create a profile on an online meeting scheduling tool and set up one-on-one meetings at the event during the final three weeks leading up to the conference to enhance your ability to network with fellow attendees with whom you really wish to connect. More details will follow…
Stream A
13:10 - 14:00 How should procurement teams organise themselves for success and be measured, evaluated and incentivised?Incentives for procurement practitioners generally occur when definitive cost savings can be realised. However, when marketing wants to be
measured on cost avoidance, value, or revenue generation, should
procurement be penalised for delivering a contract that is optimal to all
parties, but delivers zero savings off the previous year’s budget?
•How do you structure your marketing and marketing procurement teams?
•Where should marketing procurement sit within an organisation?
•Should it fall under marketing purview but has the potential to create conflicts of interest, or should be a definitive or even a dotted line between procurement and marketing. Which model is right? Which model is best?
•What are your current incentive structures and do they meet what stakeholders and finance are looking for?
•How do you prioritise areas of marketing investment?
•What procurement do and don’t do within their remit? Capabilities? What marketing activities are done by the marketers? Who is responsible for what?
•How do different organisations set
Stream B
13:10 - 14:00 Best practices for sourcing social mediaWhile social media may make up just 10% of a company’s marketing budget, many companies are expected to increase that by up to 40%. This roundtable session will share experiences of managing the social budget, including:
• Identifying suppliers in the social media space
• Determining if your agency of record the right solution, or if you need a dedicated social media agency
• How Facebook and other social media outlets stack up against each other to determine where to best spend your limited money
• Emerging social outlets that will yield ROI
• Key metrics for measuring a social media campaign, and determining if they’re actually the right metrics to use
14:00 - 13:10 Stream Chair: Opening remarks
Stream B
13:10 - 14:00 Retailer’s session: How can procurement drive revenue opportunities within marketing spend?•Examples of how procurement can drive revenue opportunities (impact top-line growth) as well as their usual job of impacting the bottom line
•How can you maximise value from manufacturers?
•How to improve tier 1 relationships with brands to maximise revenue by advertising in-store?
Stream C
13:10 - 14:00 In times of increased financial scrutiny, how to gain visibility of marketing spend to prove procurement ROI: spend analytics•Using effective spend analytics to negotiate departmental budgets and have meaningful discussions
•What front-end changes can be made without a complete overhaul of IT for spend analysis?
•How to use the analysis from a single enterprise data management platform to identify, track and manage a range of supply chain, operational and reputational risks to deliver greater bottom-line value than using traditional approaches to spend management
•Once the technology is implemented – how to ensure adoption by making it a requirement for business users to leverage the solution and conveying the business benefits that can be realised
14:00 - 13:10 Stream Chair: Opening remarks
13:10 - 14:10 Agency remuneration: Assessment & benchmarking - getting it done right
Beekman’s founding partners, Tim Bajraktari and Bob Cauley will lead the discussion along with client-side procurement leaders who have developed successful internal procurement initiatives and achieved bottom line results through this process.
Stream A:Taming the challenges of marketing procurement globalisation
14:10 - 14:40 CASE STUDY: The Intel model for ‘Agency Rightsizing’ to ensure global brand and messaging consistencyThe goal - ‘Right Size’ the supply base, grow Agency A-list (spend more with the best agencies).
The aim of Agency Rightsizing - 2 years ago, Intel had approx. 2800 suppliers, though collaboration with Marketing, Sourcing introduced new tools and processes, and promoted the Best Agencies across the Sales and Marketing environment. Resulting in an overall reduction in the supply base of 50% with the goal to have 90 % of marketing spend going through the A list of preferred suppliers by end of 2014. Currently, 74% of spend goes through the Agency A list.
•Why the route of agency rightsizing was chosen - more control of the agencies being used as well as the need for centralised communication, brand equity, value for money and better campaign translation between regions
•Analysis of the supply basis and how supplier selection takes place at Intel
•How procurement got the buy-in of marketing by showcasing a reduction in the risk to the Intel brand
•How an expected cost saving of 10-15% will be achieved through this three year programme
•Global supplier coverage - the ‘hub and spoke’ strategy for the regions they work in
•What next after agency rightsizing?
Stream A:Taming the challenges of marketing procurement globalisation
14:10 - 14:40 CASE STUDY: The Microsoft global program around sourcing venues and hotels for events and meetings
Almost every single employee at a company is an event organizer, be it for Trade fairs, Off-sites, Team-Buildings, Trainings...
•How do you manage to have a global overview of the spend?
•How do you make sure your company is getting the best value from hotels or venues?
•How do you ensure your company is protected when signing hotels’ contracts?
•How a single global program can take into account the singularities of each region of the globe?
•What benefits can your company gain from having such a global program in place?
This session will help you understand how we managed to face most of these challenges and generate an ROI of around 900%.
Stream B:Perfecting supplier relationship management
14:10 - 14:40 CASE STUDY: Supplier relationship management – How Adidas manages its international roster of agenciesStream B:Perfecting supplier relationship management
14:10 - 14:40 Increasing collaboration, ending wasteful ways of working, and producing more effective advertising through relationship contracts between agencies and clients•What relationship contracts could cover - shared expectations and ambitions; behavioural expectations; conduct of review and evaluation meetings; 360-degree feedback; involvement of senior staff; and ‘soft’ measures such as informal meetings and client-agency social get-togethers
•Other recommendations to improve agency-client relationships
Stream A:Taming the challenges of marketing procurement globalisation
14:40 - 15:20 CASE STUDY: Marketing Procurement in China - observations and experiencesStream B:Perfecting supplier relationship management
14:40 - 15:20 Constructing the ideal client/agency relationship• Move the conversation away from “buying something” toward “solving a problem”
• How to identify the talent, culture and skills set that will be the right fit for your organisation
• How to structure your partnership so that it is collaborative, and not procurement-led
• Build an interpersonal and strategic partnership with your agencies
Mark Mortell
Senior Vice President, Senior Partner Fleishman-Hillard Global Leader OneVPhilips
Stream A:Taming the challenges of marketing procurement globalisation
14:40 - 15:20 Moving marketing procurement to a global purchasing model - challenges and opportunities•Having a global way of working – what does this actually mean?
•Leveraging economies of scale is a trademark negotiation and savings technique of procurement executives. How can companies overcome local hurdles, balance local with global requirements, and develop the processes, practices and culture allowing them to leverage multiple Business Units and geographies effectively?
•With BRIC economies exploding and brands wanting to increase sales in these regions – how to choose agencies that have the skills set for emerging markets, which are more complex, providing messages for a different type of consumers
•How do you get execution at a local level to be as good as at the central level?
•With the digital space moving so fast – is it possible to have a global strategy for this space?
Stream A:Taming the challenges of marketing procurement globalisation
15:20 - 14:40 Stream A continuedStream B:Perfecting supplier relationship management
15:20 - 14:40 CASE STUDY: Agency integration – what is the right level of integration with advertising/PR/digital agencies?•Integration is about integrating marketing services – this can happen with your agency or within marketing. It is not necessarily one size fits all and you need to evaluate how much can and should be integrated with the chosen agencies to ensure consistency of marketing messages and of the brand
•Some reasons for doing so at Bayer – the expected improvements to marketing communication effectiveness for brand consistency and alignment to procurement objectives
14:40 - 15:50 Constructing the ideal client/agency relationship
•Move the conversation away from “buying something” toward “solving a problem”
•How to identify the talent, culture and skills set that will be the right fit for your organisation
•How to structure your partnership so that it is collaborative, and not procurement-led
•Build an interpersonal and strategic partnership with your agencies
15:50 - 16:20 Afternoon tea and networking
Stream Chair: Steve Lightfoot, Global Communications Procurement Manager, World Federation of Advertisers
16:20 - 16:50 Decoupling 2.0 will be digitalDigital is booming: more devices, more channels, more content, more data… with a dramatic impact on the way Marketing Departments are working. What is the role of Procurement in this landscape?
• There is an opportunity for Procurement Departments to move into this new space to set up efficient processes from the start. But how?
• Is digital as complex as it looks? How can digital decoupling learn from traditional decoupling?
• Is digital decoupling at all possible? Follow Citi not only decouple but even off-shore its digital production
• How does digital production work in a strongly regulated industry and in multiple markets with different languages? Take a closer look at what Allergan has to set up across 29 languages and 35 territories
• More, quicker and cheaper: how do you produce content for digital channels? Watch Nescafé win most awards in brand content festivals.
• Successful digital decoupling means integrated cross-media decoupling. How is it done? See how Renault managed it for its new Koleos campaign
Stream Chair: Stewart Morrison, Head of Regional Sales & Marketing Sourcing, Nokia
16:20 - 16:50 CASE STUDY: A step change in the Marketing and Procurement relationship at Friesland Campina - from operational support to AAA business partner•Aligning crystal clear Accountabilities with shared objectives to overcome hurdles and drive Action
•Stepping beyond the Procurement Agenda and balancing both Business- and Procurement interests
Stream A:Decoupling creative and production – pros, cons and is it worth it?
16:50 - 15:10 CASE STUDY: Agency Efficiency programmes at a global and local level at Philip Morris International• How the business case was created and on-boarding of the marketing team took place (Central Creativity vs. Local)
• How to get the Agency to cooperate in an efficiency program – Reward system vs. Savings
• What we really get from the agency (Resources Mix / Production) – Budget vs. Needs
• Define Agency Core – Non Core activities not a straight forward path – Agency to acknowledge their strengths
• Global Cost Savings Solutions – Is agency Independent decoupling the unique solution?
Beppe Urso
Evp, Global Director Client Compensation & Strategic Sourcingleo burnett worldwide
Stream B:Creating win-win internal engagement
16:50 - 15:10 CASE STUDY: Selling procurement internally – how to market your success to internal stakeholders•Why a stable foundation of ‘selling’ internally to gain alignment to common goals, showcase wins and continuously improve is imperative
•How this foundation enables the journey to value creation and high performance business partnerships that ultimately deliver for the company in the marketplace
•The art and science of partnering with the business to deliver value for the company that meets the collective objectives of Marketing and Procurement
Geoffroy Bessaud
Global Category Manager, Media Communication Agencies, Events, Global PurchSanofi-Aventis
15:10 - 17:20 CASE STUDY: Marketing Procurement in China - observations and experiences
•The challenges of working in the Chinese market - some of the key differences for marketing procurement in China
•When should you use local or global agency of families and why?
•Pro's and cons of local agencies and global agencies